Why won’t my car start charging at a Woltti station?

If a charge does not begin, we recommend checking a few things: 

• Make sure you have added a payment card in the Woltti APP.
• Ensure that the correct payment method is selected (usually balance for public stations).
• Verify the cable is firmly connected both to the car and the station.
  

If charging still doesn’t start within the normal time:

• Unplug from both ends; car and charging station and reconnect the cable and try again.

Different car models and chargers have specific timeouts, so a fresh start may help. In most cases, ensuring your account is in good standing and the cable is properly attached will resolve the issue.